Returns & Exchanges

At Enki, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused furniture and decor items. If your purchase isn't the perfect fit for your space, we are here to help facilitate a smooth return or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.